Tweetup: Great User Experience = Happy Customers

Cost: 
ENET members: free. Non-members: $10.00. MDG Members: $5.00 with promo code
Location: 
NERD – Microsoft New England Research and Development Center, One Memorial Drive, Cambridge, MA 02142
Register Here: 
Tweetup: Great User Experience = Happy Customers
Description: 
Wednesday, June 20, 2012

It's the simple equation every entrepreneur knows: if your customers are happy, you stay in business. But the other part of that equation is: what makes for a happy customer? Great User Experience = Happy Customers will explore the ways in which user experience impacts technology products, including user adoption, word of mouth, and competitiveness.

Looking at the user experience as far as your applications's interface only tells half the story, so we'll look at the complete picture of UX as only startups can address it, from development teams that talk directly to beta users to customer service managed by the CEO. This event will look at how to develop a user-friendly product, how to get honest feedback on customers' experiences, and how to make anything you sell, from software to hardware and even services, deliver a great customer experience and keep your customers happy.

Please tweet your questions beforehand to @BostonENET using hashtag #enetuxd

 

Pizza, including vegan options, will be served.

Price: 
ENET members: free. Non-members: $10.00. MDG Members: $5.00 with promo code.
Time and Location(s): 

Wednesday evening, June 20, 2012 from 6:00 PM – 9 PM.  The event will take place at the NERD – Microsoft New England Research and Development Center, One Memorial Drive, Cambridge, MA 02142.

Pre-registration is requested for security purposes.

Note: As parking in the vicinity is limited, ENET recommends that attendees arrive via the MBTA Red Line (Kendall / MIT Station).

 

Reservations: 
No reservations are needed for the dinner. To expedite sign-in for the meeting, we ask that everyone -- members as well as non-members -- pre-register for the meeting online. Pre-registration is available until midnight the day before the meeting. If you cannot pre-register, you are welcome to register at the door.